Frequently Asked Questions
Everything you need to know about DECKED products, shipping, and returns.
How do I determine my correct size?
We provide a detailed size guide on each product page. We recommend measuring yourself and comparing it to our chart, as our garments are designed with a modern, tailored fit that may differ from other brands.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping and handling fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
Where are DECKED clothes manufactured?
We partner with ethical factories in Portugal and Vietnam that prioritize fair labor practices and high-quality craftsmanship. Each piece undergoes a rigorous quality control process before being shipped.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my DECKED garments?
To maintain the longevity of your clothing, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are located on the inner label of every garment.